FAQ’s

Most frequently asked questions

Shopping Basics

International Shipping – We ship to many countries worldwide. Delivery times and costs vary by destination and will be calculated at checkout.

Shipping Policy

We strive to ensure your order reaches you as quickly and securely as possible. Here are the key details of our shipping policy:

  1. Processing Time: Orders are processed within [1-2 business days] of purchase. You’ll receive an email confirmation with tracking details once your order has shipped.
  2. Shipping Methods:
    • Standard Shipping: Estimated delivery within [5-7 business days].
    • Express Shipping: Estimated delivery within [2-3 business days].
    • International Shipping: Delivery times vary based on the destination; typically between [7-14 business days].
  3. Shipping Costs: Shipping fees are calculated at checkout based on your chosen shipping method and delivery location.
  4. Delays: Delivery times may be extended during holidays or sales periods. We are not responsible for delays caused by the shipping carrier or customs for international orders.

Return Policy

We want you to love your purchase from EasyFitFlow! If you’re not satisfied, here’s how our return policy works:

  1. Return Window: Returns are accepted within [30 days] of delivery.
  2. Eligible Items: To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. Certain items, like skincare products or undergarments, are non-returnable for hygiene reasons.
  3. Return Process:
    • Contact us at [support email] with your order number and reason for return.
    • We’ll provide instructions on returning your item.
    • Please note that return shipping fees are typically the customer’s responsibility unless the return is due to a product defect or our error.
  4. Refunds: Once we receive your return, it will be inspected, and a refund will be issued to your original payment method within [5-7 business days].

Yes, we offer international shipping to many countries. Shipping fees and delivery times vary based on the destination and will be calculated at checkout.

Payments

At EasyFitFlow, we offer secure and convenient payment options to make your shopping experience seamless. We accept:

  1. Credit/Debit Cards – Visa, MasterCard, American Express, and Discover.
  2. PayPal – For secure and easy online payments.
  3. Apple Pay / Google Pay – Available for fast checkout on compatible devices.
  4. Shop Pay – Split your purchase into installments for eligible orders (where available).

All payments are processed securely to protect your personal and financial information.

Yes, EasyFitFlow accepts most international credit cards, including Visa, MasterCard, American Express, and Discover. Please ensure your card is authorized for international transactions. Some banks may apply additional fees for foreign purchases, so we recommend checking with your card issuer if you have any questions about international transaction fees.

EasyFitFlow applies sales tax to orders in compliance with local tax regulations. Sales tax may be charged based on your shipping address and the applicable tax laws in that location. During checkout, any relevant sales tax will be calculated and displayed before you complete your purchase.

For international orders, customs duties or import taxes may also apply, and these are the responsibility of the customer upon delivery.

Shipping & Returns

  1. Check the Return Eligibility:
    • Returns are accepted within [30 days] of receiving your order.
    • Items must be unused, in their original packaging, and in the same condition as when you received them.
    • Certain items like [list non-returnable items, e.g., skincare products, underwear] are non-returnable for hygiene reasons.
  2. Contact Us:
    • Reach out to our customer service team at support@easyyfitflow.com .
    • Please provide your order number and the reason for your return.
  3. Return Instructions:
    • We will send you detailed instructions on how to return your item.
    • The return shipping cost is typically the responsibility of the customer unless the return is due to an error on our part or a defective product.
  4. Refund Processing:
    • Once we receive and inspect the returned item, we’ll process your refund. Refunds will be credited to the original payment method within [5-7 business days].

If you have any further questions or need help with your return, feel free to contact our support team! We’re here to assist you.

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Once an order is placed, it is processed quickly to ensure timely delivery. However, if you need to make any changes or cancel your order, please contact us as soon as possible.

  1. To Cancel or Change Your Order:
    • Contact us at support@easyyfitflow.com.
    • Provide your order number and let us know what changes you’d like to make or if you want to cancel your order.
  2. Cancellation or Change Requests:
    • If we receive your request before the order is processed or shipped, we will do our best to accommodate the changes or cancel your order.
    • Unfortunately, once the order has been processed or shipped, we may not be able to cancel or modify it.

Please reach out quickly, and we will do our best to assist you with your request!

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